We have selected the Linksys series of MTAs due to their resilience under these circumstances. While they do experence these data loss issues under extreme conditions, they do not fail altogether like many other VoIP MTA's we have tested.

The following are an examples of settings for the uTorrent and Azureus BitTorrent clients that will be compatible with the VoIP MTA. A general rule-of-thumb is to configure the client using the wizard if it has one, and let the application auto-detect the amount of bandwidth available, or set it to "Cable/DSL". Using these settings will likely increase download speeds rather than decrease them since the VoIP MTA will no longer be experencing any data loss.

The password should now save.

For any further assistance please call: (905)727-7943

* This article assumes you do not have a network set up at home. If you have more than one computer accessing the Internet in your home, please call technical support directly.

To ensure that your DNS is setup correctly:

For Windows XP/2000
Click on Start, Control Panel
Click on Network and Internet Connections
Click on Network Connections
Click once on Local Area Connection
Click on File, Properties
Double-click on Internet Protocol
Ensure that the "Obtain DNS server address automatically" is checked. If not, check this option.
Click on OK
Click on OK
Close down all applications, and then restart your computer.

For Windows 95/98/ME
Click on Start, Settings, Control Panel
Double-click on Network
Scroll down the list to find TCP/IP for the instance of "Ethernet Adapter" or "Network Adapter", and then double-click on it
Click on the DNS configuration tab at the top
Click on disable DNS
Click OK
Click OK
Close down all applications, and then restart your computer.

For Mac OS9
Click on the Apple Menu, move down to Control Panels and select TCP/IP.
Once the TCP/IP Control Panel is open, click on the Edit Menu and select User Mode
Ensure that Advanced is selected and click the OK button.
From the Connect via menu, select Ethernet. Other valid options may be Ethernet built-in, Alternate Ethernet, Ethernet slot A1, etc.
Click the Options button to bring up the TCP/IP Options window
Ensure Active is selected and Load only when needed is unchecked, then click the OK button.
Close the TCP/IP control panel by clicking the close box in the upper left corner of the window. When the save dialog appears, click the Save button.

If you are using Outlook Express, this can be done by opening the program, then going to:

"File" » "Identity" » "Add New Identity"
Type the account name for the e-mail account you wish to set up. A password is not required here.
Select "YES" to switch to the new identity
Enter the name of the person who's e-mail you are setting up so that other's can see their name when receiving e-mail from them.
Click "Next"
Enter the e-mail address of the account you're setting up
Click "Next"
Your incoming mail server is a POP3 server, this setting is correct
In the Incoming Mail Server text box, enter in: mailbox.aci.on.ca
In the Outgoing Mail Server text box, enter in: smtp-out.aci.on.ca
Click Next
Enter the password that corresponds to the account you're setting up. The account name should be automatic.
Remember password can be checked if you don't want to enter your password in each time.
Click "Next"
Click "Finish"
Close the Account box.
Close Outlook Express, then reopen Outlook Express.

To setup more accounts, simply follow these instructions again.

To switch to different accounts, click on "File" » "Switch Identity" to get to the mail you want to get and send.

Open your Mail program, located either on your desktop or by the white envelope in the Aurora Cable Internet net guide.
Click the appropriate button on your mail toolbar:

» Microsoft Outlook Express 5x or 6x: "New Mail"
» Microsoft Outlook Express 4: "Compose"
» Netscape Messenger: "New Message"

In the To and/or cc (carbon copy) boxes, type the e-mail address of each recipient, separating them with a comma (,) or semicolon (;). Keep in mind that, as with a phone number, you need to type it correctly. If you use the wrong address or mistype even a single character, your message will be returned to you or will be delivered to the wrong person.
To reduce the possibility of mistyping addresses and to save yourself keystrokes, use your "Address Book."
In the Subject box, type a title for your message.
Type your message, in the larger box below.
When you're finished writing the e-mail, click the "Send" button on the toolbar. This puts the e-mail in your Outbox, so it's ready to be sent.
Click on the "Send/Receive" button to send your e-mail.

To set up different profiles in Netscape Communicator.

To create additional profiles, run the User Profile Manager utility as follows:

"Exit" » "Quit" Netscape Communicator

For Macintosh: Open the Netscape Communicator folder on your hard drive and double-click on the User Profile Manager

For Windows: From the "Start menu" » "Programs" » "Netscape Communicator" » "Utilities" » "User Profile Manager".
Click "New" button to create a "New Profile".
Enter the full name of the user and email address
For profile name, we recommend you use the username since it is unique.
Don't change the location of the files.
For Outgoing Mail Server, use smtp-out.aci.on.ca
For mail username, type in the username only
For Incoming Mail Server, type mailbox.aci.on.ca
Choose IMAP if you want tend to read and send mail from many different computers. IMAP leaves the mail on the server.
The News Server should be set to news.aci.on.ca
Mac users will be prompted to create shortcuts and to import other information. Don't check any shortcuts and remove the check mark for importing information from other programs.
Click the "Finish" or "Done" button.

There are some security issues that all users must address regardless of their method of accessing the Internet, and we provide information below that will assist our users in protecting their personal computer security.